1. How long will it take to produce an order? Delivery date in 45-60 days furthest, delivery date in 45-60 days, according to customers' order and requirement.
2. What is your minimum order? Our trial order is 300pcs, general order quantity is 600pcs,max 3 colors.
3. What trade terms do you usually use? We often use FOB&CIF with the competitive price accordingly.
4. What is your payment term? Payment is T/T 30% deposit, 70% balance before shipment or L/C at sight for the container order.
100% paypal in advance for the sample order.
We accept US dollar and Euro.
5. Does DarkHorse do customers' design? Customers' design is warmly welcome. OEM accepted.
6. Is the sample for free or not? You have to pay the sample charge first, but we will return to you when you place order to us.
7. Can I get a catalog from you? Yes, we can send you electronic catalog by e-mail .
8. Can I get a price discount if I order large quantities? Yes, it depends on your quantity.
9. How do you guarantee the quality of the products? Rely on our complete quality management system; sometimes we can take fully-inspection according to customers' request.
10. How do you pack the products? Safety packing, usually 1pcs/poly bag,10pcs/inner box,300pcs/carton.
packing or Individual PaCKing according to customers' requirement.
11. What quality standard does your produces measure up? At present, the standards of natural products and garden products have qualified certification according to different countries' importing requirements. Our products measure up to CE,FDA,Dropball test,and CPSC various standards for different countries.